Privacy Policy

This Privacy Policy, applicable for the Yaary website and/or mobile application (the “Platform”) is an electronic agreement formed under the Information Technology Act, 2000 and the rules made thereunder (as amended till date). This privacy policy is a legally binding document between the driver and Yaary. The terms of this privacy policy will be effective upon your use of the services provided through Yaary website or application and will govern the relationship between driver and Yaary for all the usages of the Platform. 

INFORMATION COLLECTED AND USE OF INFORMATION 

We collect certain information including certain personal information from you when (a) you use or register yourself on the Platform, when you use our services, such as location, Platform usage and device data; (c) when you communicate with us through inquiries, grievances or feedback, etc. We’ve summarized this information in the chart below. This shows for each category of information collected, the types of data we use for each purpose, the purposes for which Yaary uses data. 



3. RETENTION

All information including personal information collected mentioned under this Privacy Policy shall only be retained by Yaary for as long as is permissible under Applicable Law. 

Users may request deletion of their accounts at any time. Yaary may retain user data after a deletion request due to legal or regulatory requirements or for reasons stated in this policy. The length for which Yaary retains user data may further be determined by legal and regulatory requirements, purposes of safety, security and fraud prevention, or by issues relating to the user’s account such as an outstanding credit or an unresolved claim or dispute. 

4. RIGHTS

You shall have the right to access your profile on the Platform at any time to add, remove or modify your information that you have provided, after which point the Yaary shall only use such revised information. Your addition, removal or modification of the information shall not prejudice any prior use by the Yaary thereof. You shall, however, commit to only providing information that is true and accurate.


5. DATA SECURITY

Yaary shall take all organizational and technical measures required under any law or statute applicable to protect the confidentiality and security of the information in their control. Yaary shall ensure that data is encrypted in transit as well as at rest.

6. DISCLOSURES AND TRANSFER

We share your information with third parties for various purposes as detailed herein below:

Type of Third Party Description Riders/PassengersWe share: with the rider(s), including name and photo; vehicle make, model, color, number plate and vehicle photo; location (before and during trip); average rating provided by users; total number of trips; contact information; Identity and other information verification providers Third party service providers to verify and conduct background check information or documents that the Drivers provide during onboarding process
Hosting and IT service providersIT vendors including cloud service providers to securely store your information including personal and sensitive information. Payment processing partners and vendorsPayment processors and banking partners to facilitate payment transactions. 

7. GRIEVANCES

If You have grievance or complaint, questions, comments, concerns or feedback in relation to the processing of information or regarding this Privacy Policy or any other privacy or security concern, send an email to <insert email address>.

You may address any complaints or discrepancies in relation to the processing of Your Personal Information to the grievance officer, mentioned herein below.

Grievance Officer

Triffy Digital Pvt Ltd

154/20, T1 V207, 3rd Floor, Royal Space, 5th Main, 7th Sector, Bommanahallu, Bangalore South Bangalore, Karnataka 560102, India

8. UPDATES

We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the Yaary website or mobile application or through other means, such as email. We encourage users to periodically review this notice for the latest information on our privacy practices.

Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.


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© Triffy Digital Private Limited

Reach out to us…

Share your details if you own a vehicle, a small fleet, or need help to build a mobility business

Explore

Home

Consumer Tnc

Contact us

© Triffy Digital Private Limited

Reach out to us…

Share your details if you own a vehicle, a small fleet, or need help to build a mobility business

Explore

Home

Consumer Tnc

Contact us

© Triffy Digital Private Limited